Work where you already are. Resolve integrates directly into your Microsoft Teams interface, eliminating the need to switch between applications and ensuring a seamless workflow.
Collaborate on incidents instantly with your team. Share updates, assign tasks, and resolve issues together, all within your familiar Teams environment.
Stay informed without disruption. Receive real-time Teams notifications for new incidents, updates, and resolutions, keeping you connected and responsive at all times.
Transform your incident management with AI-powered intelligence
Resolve's advanced AI technology identifies, categorizes, prioritizes, and classifies incidents based on severity, impact, and organizational context, ensuring critical issues receive immediate attention.
Resolve's intelligent algorithms match incidents to the most suitable team and incident responder based on skills, expertise, and current workload, streamlining the resolution process.
Monitor every incident across your organization from a centralized dashboard. Group incidents by response teams, priority, status, or type to identify patterns and bottlenecks—all from one unified interface.
Track key performance metrics with live analytics. Monitor active incidents, resolution times, rates, or volumes through interactive dashboards.
Create and manage flexible response teams that adapt to your company's evolving needs. Use specific team roles to ensure the right people respond at the right time.
Resolve supports most industries, including:
Resolve offers:
For detailed pricing and to view our different plans, please visit our pricing session
We take your data security very seriously. Here's a quick overview of our data protection measures:
Your data's security is our top priority, and we continuously update our measures to protect against evolving threats.
Yes, absolutely! Resolve integrates cutting-edge AI technology to deliver intelligent incident management.
Our AI goes beyond simple text processing. It understands the context of your industry and organization, providing truly intelligent incident management that streamlines your operations and enhances team productivity while maintaining the highest standards of data privacy and security.
Price
Start free today, no credit card required
Perfect for small teams getting started with incident management in Teams
$0
Forever
Scale your incident response team as you grow
$15/$10
per responder/month
Feel free to contact us at contact@knbases.com if you have any question, we will be happy to assist you.
A step-by-step guide for deploying Resolve in Microsoft Teams across your organization, enabling all employees to submit incident reports
Read the full guideline
Learn how to configure and manage Response Teams in Resolve for efficient incident assignment
Read the full guideline
Configure how Resolve handles incident assignment when team members are unavailable using Microsoft 365 out-of-office status
Read the full guideline
Microsoft Teams is where employees naturally report issues — in chats, group conversations, or meetings. It's fast, familiar, and great for collaboration. The challenge is bridging the gap between these informal conversations and formal incident management.
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